Participates in the design and creation of JDJ Diagnostics’ marketing strategy in order to advance the organization's services, image, and brand recognition.
To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics’ market share.
Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients.
Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
Weekly completion and submission of CRM report to Managers to deliver customer information.
Adhere to agreed targets based on Region.
Qualifications
Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification
Driver's License and own vehicle
Must be able to travel to different sites and doctors in the respective areas
Experience
0-3 Yrs Relevant Working Experience
Relevant Job Knowledge
Computer literate
Technologically literate
Laboratory information systems
Excellent communication.
Laboratory standards operating procedures and processes
Marketing and sales knowledge
Relevant Job Knowledge
Active listening
Communication
Objection management
Negotiation
Self-motivation
Product knowledge
Time management
Relationship building
Research skills
Problem-solving
Collaboration
Knowledge of sales/CRM software
Required Competencies
Teamwork skills and the ability to work in a demanding situation
Accuracy Detail-Orientation Flexibility
Problem-solving
Self-management
The capacity to manage personal and sensitive information
Should you meet the above requirements and are interested in being a part of this dynamic team kindly email the following documents to: hr@jdjd.co.za